Privacy policy
1. INTRODUCTION
This Privacy Policy explains how Bloxx (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from our website.
We are committed to protecting your privacy and handling your data in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.
2. WHO WE ARE
BLOXX is the "data controller" of your personal data.
Email: gymbloxx@gmail.com
3. WHAT PERSONAL DATA WE COLLECT
We may collect and process the following information:
Information you provide:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third parties)
Automatically collected information:
- IP address
- Browser type and device information
- Pages visited and usage data
Order information:
- Products purchased
- Order history
- Transaction details
4. HOW WE USE YOUR DATA
We use your personal data to:
- Process and deliver your orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
5. LEGAL BASIS FOR PROCESSING
We process your data under the following legal bases:
- Contract – to fulfil your order
- Legal obligation – for tax and legal compliance
- Legitimate interests – to improve our services and prevent fraud
- Consent – where required (e.g. marketing emails)
6. SHARING YOUR DATA
We only share your data where necessary, including with:
- Shopify (to operate our store)
- Payment providers (e.g. card processors)
- Delivery companies (to ship your order)
- Service providers (e.g. website hosting, analytics)
Some of these providers may process your data outside the UK. Where this happens, we ensure appropriate safeguards are in place.
7. DATA RETENTION
We keep your personal data only as long as necessary to:
- Fulfil your order
- Meet legal, tax, and accounting requirements
- Resolve disputes
8. YOUR RIGHTS
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent (where applicable)
To exercise your rights, contact us at gymbloxx@gmail.com.
You also have the right to complain to the Information Commissioner’s Office (ICO).
9. COOKIES
We use cookies and similar technologies to:
- Enable website functionality
- Improve user experience
- Analyse website traffic
You can control cookies through your browser settings.
10. DATA SECURITY
We take reasonable steps to protect your personal data, including using secure systems and trusted third-party providers.
However, no method of transmission over the internet is completely secure.
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.
13. CONTACT
If you have any questions about this Privacy Policy or how we handle your data, contact: