Terms of service

 

1. ABOUT US

Bloxx operate this online store using Shopify to sell handmade gymnastics, calisthenics, balance training equipment and related products.
Contact email: gymbloxx@gmail.com

2. THESE TERMS

These Terms of Service (“Terms”) apply to your use of our website and the purchase of any products from us.

By using our website or placing an order, you agree to these Terms. If you do not agree, you must not use our Services.

Nothing in these Terms affects your statutory rights under UK law, including your rights under the Consumer Rights Act 2015.

3. ELIGIBILITY

You must be at least 18 years old or have permission from a parent or guardian to use this website and purchase products.

4. PRODUCTS

We sell handmade gymnastics, calisthenics, balance training equipment.

  • Products may vary slightly due to being handmade
  • Colours and appearance may differ slightly from images
  • All descriptions are provided as accurately as possible

We reserve the right to modify or discontinue products at any time.

5. SAFETY AND USE

Our products are designed for training use only.

You agree that:

  • Products are used at your own risk
  • Proper supervision is required where appropriate
  • Products must be used in a safe environment
  • You will follow any instructions provided

Nothing in this section limits your legal rights if a product is faulty or unsafe.

6. ORDERS

When you place an order, you are making an offer to purchase.

We will confirm acceptance by email. A contract is formed when we accept your order.

We may refuse or cancel orders where necessary (e.g. pricing errors or stock issues).

7. PRICES AND PAYMENT

  • All prices are listed in GBP (£)
  • Prices include VAT
  • Shipping costs are shown at checkout

Payment must be made in full before dispatch.

8. SHIPPING AND DELIVERY

  • Delivery times are estimates only
  • We are responsible for the goods until they are delivered to you
  • If your order is delayed or lost, please contact us

9. CANCELLATION AND RETURNS

Under UK law, you have the right to cancel your order within 14 days of receiving your goods.

To cancel:

You then have 14 days to return the item.

Refunds:

  • Issued within 14 days of receiving returned goods
  • Includes standard delivery costs
  • You may be responsible for return postage unless the item is faulty

This does not affect your rights if goods are faulty, damaged, or not as described.

10. FAULTY OR DEFECTIVE GOODS

If a product is faulty, not as described, or unfit for purpose, you are entitled to a repair, replacement, or refund under UK law.

11. INTELLECTUAL PROPERTY

All content on this website, including the Bloxx brand, logo, designs, images, and text, is owned by us or our licensors.

You may not copy, reproduce, or use our content without permission.

12. THIRD-PARTY SERVICES

Our store is powered by Shopify. Transactions are made directly with Bloxx.

We are not responsible for third-party websites or services linked from our site.

13. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

Subject to the above, we are not liable for:

  • Indirect or consequential losses
  • Loss of profit, business, or data

14. WEBSITE USE

You agree not to:

  • Use the website unlawfully
  • Attempt to hack or disrupt the site
  • Copy or exploit content without permission

We may suspend or terminate access if you breach these Terms.

15. PRIVACY

Your personal data is handled in accordance with our Privacy Policy [LINK].

16. CHANGES TO TERMS

We may update these Terms from time to time. Updated versions will be posted on this page.

17. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales.

18. CONTACT

If you have any questions, contact:
gymbloxx@gmail.com